harusjp Platform Privacy Notice

This page describes what we collect when you use harusjp and how we keep that data protected. We take your privacy seriously—we do not sell your information to third parties, and we use encryption and access controls to safeguard everything from your email address to your payment history.

When you open an account on harusjp, create a profile, deposit funds, or contact our support team, we collect personal data. We use that data only to verify your identity, process your transactions, comply with anti-money-laundering law, and improve our service. This notice explains exactly what we collect, who has access to it, and what rights you have.

If you have questions about how we handle your data, our support team can walk you through our practices in detail.

What Data We Collect on harusjp

We collect your full name, date of birth, email address, and phone number when you register. During account verification, we ask for a government-issued ID (passport, national ID card, or driver's license) and proof of residence (a utility bill or bank statement). We also collect your payment method details—such as your bank account number or mobile wallet identifier for DANA, e-wallet, mobile banking, or local payment—so we can process deposits and withdrawals.

When you use harusjp, we log your activity: which games you access, how long you play, your betting patterns, and your account balance. We also collect technical data—your IP address, browser type, device model, and operating system—to detect fraud and ensure our platform runs smoothly across Jakarta, Surabaya, Bandung, and other regions where we operate.

Cookies and tracking: We use cookies to remember your login session and preferences. You can disable cookies in your browser settings, though some harusjp features may not work as expected.

We do not collect biometric data, location data, or any information beyond what is necessary to operate our platform and comply with law. If you contact our support team via email or chat, we keep a record of that conversation so we can resolve your issue and track service quality.

How We Use Your Data on harusjp

We use your personal data for five main purposes. First, we verify your identity through Know Your Customer (KYC) checks—we compare your ID documents against government records and fraud databases to confirm you are who you say you are. Second, we process your deposits and withdrawals by sharing your payment details with our banking partners and payment processors (online payment, e-wallet, mobile banking, local payment, and mobile wallet providers).

Third, we comply with anti-money-laundering and counter-terrorism regulations by monitoring your account for suspicious patterns—such as unusually large deposits followed by immediate withdrawals, or activity that does not match your profile. Fourth, we use your activity data to improve harusjp: we analyze which games are popular, which payment methods work best, and where our platform has technical issues. Fifth, we may contact you via email or SMS to notify you of account changes, security alerts, or promotional offers (you can opt out of marketing emails at any time).

Data Protection Measures
  • Encryption in transit and at rest
  • Role-based access controls
  • Regular security audits
Data Sharing Limits
  • No sale to third parties
  • Shared only with processors and regulators
  • Contracts require confidentiality

Third-Party Processors and Your Rights on harusjp

We share your data with trusted third parties only when necessary. Our payment processors (for online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive your payment details to complete transactions. Our KYC verification provider receives your ID documents to confirm your identity. Our hosting provider stores our servers, which may be located outside Indonesia—your data is encrypted, so the hosting provider cannot read it.

We may disclose your data to law enforcement or regulators if required by law. We do not share your data with marketing companies, data brokers, or any other third party without your explicit consent. You have the right to request a copy of all data we hold about you, to correct inaccurate information, and to request deletion of your account (subject to legal retention requirements). To exercise these rights, contact our support team via the harusjp platform or email.

Data retention: We keep your account data for as long as your account is active. After you close your account, we retain transaction records for seven years to comply with financial regulations, then delete them securely.

Our services are available only where local law permits. Users are responsible for verifying that their access and use of harusjp comply with their own jurisdiction's privacy and data protection laws. If you have concerns about how we handle your data, you may contact your local data protection authority.

Contact and Policy Updates

If you have questions about this privacy notice or wish to exercise your data rights, you can reach our support team through the harusjp platform, via email, or by visiting our FAQ pageWe aim to respond to data requests within ten business days.

We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or a notice on the harusjp platform. Your continued use of harusjp after such notice constitutes your acceptance of the updated policy. This notice was last updated in the current year and applies to all users of our platform, whether you access harusjp from Medan, Semarang, or any other supported jurisdiction.

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